PAM Billing Services
- Charge Entry and Review
Charges can be manually entered from routers or encounter forms by Programming and Micros (PAM) staff or from the EMR system by the physician and his/her staff .
- Sending Claims to the Payers
PAM staff will create your claim files and run them through various checkers and scrubbers to ensure that only clean claim files are sent to the various payers. PAM uses Practice Insight as the claims clearinghouse.
- Posting of Payments
PAM staff can post all payments, including time of service payments, mail payments, and Insurance payments or a portion or combination of payments based on physician preference.
- Follow-up on Insurance Claims
PAM billing staff will track and follow up outstanding claims. We work with the Insurance companies to ensure prompt accurate payment.
PAM staff will prepare Accounts Receivable and productivity reports as requested by/ agreed upon by PAM and the physician.
- Creation of Statement Files
Statement files will be created and sent electronically on a weekly basis using Practice Insight.
- Patient Accounts reviewed for accuracy
Patient accounts will be reviewed by the PAM billing staff for completeness and accuracy of Demographic information and account information. Change of address information will be passed from Practice Insight to PAM staff and updated in the physician system weekly.
- Soft Collections
PAM billing staff will pursue patient balances by use of letters and phone calls. We will work with the patients following the predetermined guidelines from the physician office.
PAM Billing staff can assist with Credentialing if requested by the physician.
- Fee Schedules
PAM staff will work with the PHO regarding network contracts the physician is pursuing.
Special reports as requested by the physician.
WHY USE PAM FOR YOUR BILLING NEEDS?
PAM uses a trained billing staff
Our primary billers are certified through the AAPC as a Certified Professional Coders. We are experienced in physician office procedures and billing procedures. We also stay current on changes to Medicare, Medicaid, and current coding initiatives.
PAM KNOWS your Practice Management Software
As your software support team we know all the ins and outs of your Medinformatix Practice Management software. There is no double entry of information from your PM system into a different system at our facility No need to train new staff on your system or your staff on our system. Also, we are your Practice Insight representative; therefore we also are knowledgeable of your claims and statement clearinghouse.
Your confidential patient information remains on YOUR server
Your patient information remains exactly where it should…. with you. Since PAM staff remote into your server exactly as they would when providing software support to you, your information is always kept as safe as possible and doesn’t leave your system.
We have a vested interest in making sure your billing and collections are done properly.
As we are trying to meet ALL of your needs, whether they are software, hardware, or billing, we want to make sure that you are completely satisfied. We are a local company and our reputation depends on the success of our relationship.